Documentation & Technical Writing Manager - Remote

Overview

Grafana Labs is a remote-first, open-source powerhouse with over 20 million users globally. As a Documentation and Technical Writing Manager, you will guide the direction and enhancement of our documentation, managing a team of Technical Writers and collaborating across teams to ensure effective documentation.

In Short

• Manage a team of technical writers.
• Understand and organize documentation for scalability.
• Establish best practices within the technical writing team.
• Collaborate on content strategy across various formats.
• Drive improvements to the documentation site.
• Support project management processes for documentation updates.
• Balance workloads and manage priorities within the team.
• Engage with internal and external stakeholders.
• Advocate for the technical writing discipline.
• Work remotely across global time zones.

Requirements

• Experience in leading and writing developer documentation.
• Strong communication skills.
• Ability to prioritize effectively in a fast-paced environment.
• Experience with docs-as-code methodologies.
• Familiarity with Git, GitHub, and project management tools.
• Experience working with the open source community.
• Player/coach mentality for team engagement.
• Experience managing remote teams.
• Ability to build relationships with stakeholders.
• First-class written and verbal communication skills.

Benefits

• 100% remote work culture.
• Opportunities for career growth.
• Transparent communication within the organization.
• Supportive and innovative work environment.
• 30 days annual leave policy.
• Access to Restricted Stock Units (RSUs).
• In-person onboarding for new hires.
• Work-life balance support.
• Passionate and supportive team culture.
• Equal opportunity employer.