Director of User Experience, Foundations - Remote

Overview

As a Director of User Experience, Foundations at Gap, Inc., you will be a visionary leader, shaping the future of retail by crafting exceptional and seamless digital experiences for millions of customers across our iconic house of brands.

In Short

• Lead and inspire 3-5 teams of UX professionals.
• Drive user-centric strategies for business growth.
• Manage the development and implementation of the digital design system, Fabric.
• Collaborate with cross-functional partners to ensure alignment on UX goals.
• Provide visionary leadership and establish a culture of continuous improvement.
• Define complex business problems and translate them into actionable UX strategies.
• Mentor and coach team members for their growth and development.
• Optimize the utilization of UX resources and budgets.
• Stay informed about customer insights and emerging technologies.
• Foster collaboration between UX, data, product, engineering, and brand partners.

Requirements

• 12+ years of experience in UX design.
• At least 2+ years leading and managing other managers.
• Extensive experience with design systems in large organizations.
• Proven track record with Content Management Systems (CMS).
• Strong case studies showcasing successful UX leadership.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with pragmatic decision-making.

Benefits

• Work with a diverse and inclusive team.
• Opportunity to shape the future of retail.
• Engagement in sustainability and accountability initiatives.
• Access to professional development and training programs.