Director of User Experience Research - Remote

Overview

The Director of User Experience Research at NBC Sports Next will lead the strategic research vision, aligning user research with organizational goals and product needs, while managing a team of UX researchers.

In Short

• Lead a team of user researchers to shape product direction.
• Align research efforts with business objectives and user needs.
• Drive both evaluative and foundational research.
• Manage complex project schedules and deliverables.
• Communicate research findings to key stakeholders.
• Foster a collaborative and inclusive research culture.
• Stay updated on industry trends and research methodologies.
• Influence product roadmaps with actionable insights.
• Support team growth and development.
• Collaborate with cross-functional teams across the organization.

Requirements

• Bachelor’s degree in a relevant field.
• 10 years of applied research experience.
• 8 years leading cross-disciplinary collaborations.
• 6 years managing a team of user researchers.
• Expertise in qualitative and quantitative research methods.
• Excellent communication and data storytelling skills.
• Experience in consumer product research.
• Preferred: Master’s degree or PhD in a related field.
• 10 years of UX research experience on products.
• 5 years working with executive leadership.

Benefits

• Work in a fully remote environment.
• Be part of a leading technology platform in sports.
• Collaborate with a diverse team of professionals.
• Opportunity to influence product direction.
• Contribute to a mission-driven organization.