Senior Program Architect, Forecast - Remote

Overview

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We are seeking an experienced Forecasting Expert to join our growing Advisory Services team as a Senior Program Architect. In this highly visible Professional Services overlay role, supporting internal GTM teams and working directly with customers, you’ll act as a strategic advisor across the entire customer lifecycle: from pre-sales to implementation and post-sales success.

Your focus will be helping customers design, optimize, and operationalize world-class forecasting processes and supporting operating models. You’ll consult on forecasting best practices, pipeline management, and the adoption of Gong’s forecasting and sales technologies. This is a billable consulting role, with customer-facing project work as a core part of your remit. You will also collaborate cross-functionally with Product, Sales, Customer Success, and Services to ensure scalable, high-impact customer outcomes.

In Short

• Serve as a trusted advisor on forecasting strategy.
• Lead executive workshops to define revenue operating models.
• Provide hands-on consultation to improve pipeline management.
• Translate complex forecasting challenges into scalable solutions.
• Partner with various teams to align customer objectives.
• Support pre-sales by scoping forecasting-related solutions.
• Create executive-ready deliverables.
• Enable internal teams by sharing best practices.
• Stay current on forecasting trends and technologies.

Requirements

• 8+ years of experience in forecasting or related roles.
• Deep expertise in forecasting processes and related tech stack.
• Proven ability to design and operationalize forecasting processes.
• Strong background advising B2B sales and marketing teams.
• Exceptional communication and presentation skills.
• Demonstrated success leading cross-functional initiatives.
• Experience supporting SaaS companies.
• Strong analytical skills.
• Comfortable in a fast-paced environment.
• Bachelor’s degree required; MBA or advanced degree a plus.
• Willingness to travel for key customer engagements.

Benefits

• Variety of medical, dental, and vision plans.
• Wellbeing Fund for a healthy lifestyle.
• Mental Health benefits with covered therapy.
• 401(k) program for future investment.
• Education and learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.
• Work from home stipend.