Revenue Operations Analyst - Remote

Overview

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.

In Short

• Act as a thought partner for senior GTM leadership, focusing on process and analytics.
• Champion Gong usage and partner with the Product team on improvements.
• Collaborate with Sales, Operations, and Finance on territory methodology and capacity plans.
• Maintain weekly/monthly operating rhythm including KPI tracking and reviews.
• Build partnerships across the Revenue org to drive operational strategies.
• Work with analytics and BI teams to implement reporting and dashboards.
• Analyze business health to improve Sales productivity.
• Resolve sales process pain points and develop long-term solutions.
• Design and improve workflows for GTM teams.
• Scope key strategic initiatives/projects.

Requirements

• Tech-curious problem-solver with creative solutions using process and technology.
• Great communicator with the ability to translate complex concepts.
• Strong organizational skills and ability to work independently and collaboratively.
• Ability to juggle multiple projects and meet deadlines.
• Data-driven with a focus on quality data design and improvement.
• 3+ years of relevant revenue/business operations experience.
• Experience with CRM tools and SaaS business models.
• Exceptional analytical skills; SQL knowledge is a plus.

Benefits

• Variety of medical, dental, and vision plans.
• Flexible wellness stipend for a healthy lifestyle.
• Mental health benefits including therapy and coaching.
• 401(k) program for future investment.
• Education and learning stipend for personal growth.
• Flexible vacation time for work-life balance.
• Paid parental leave for family support.
• Company-wide recharge days each quarter.
• Work from home stipend for remote success.