Account Manager - Remote

Overview

Goldsky is a realtime onchain data platform, giving developers access to world-class data infrastructure to power their onchain applications. We’re looking for our first Account Manager to build and shape our Sales function from the ground up.

In Short

• The complete success of our key accounts - from day-to-day relationship management to long-term strategic planning.
• Building our account management function from scratch - creating processes and setting the bar for excellence.
• Direct impact on our product roadmap by understanding customer needs and working cross-functionally.
• Creating and running strategic programs to drive customer adoption, expansion, and advocacy.
• A builder who loves creating order from chaos with 3+ years in B2B SaaS account management.
• A strategic thinker who anticipates customer needs and proactively solves problems.
• An excellent communicator who builds trust at all levels.
• A data-driven operator who's created and optimized customer success processes.
• Someone who takes pride in owning outcomes and seizing opportunities.
• Bonus points for being an early AM hire at a developer tools startup.

Requirements

• 3+ years in B2B SaaS account management.
• Experience in strategic account management.
• Strong communication skills.
• Data-driven mindset.
• Experience with customer success tools.

Benefits

• Employer-paid medical, dental, and vision plans.
• 401(k) plan through Vestwell.
• Flexible Time Off.
• Self Care Days every other Friday.
• $2,000 Home Office Stipend.
• New Macbook every 2 years.
• $100/mo Wellness Stipend.
• $75/mo Connectivity Stipend.
• Quarterly Travel for company onsites.