Director of Sales Operations, Retail - Remote

Overview

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually.

In Short

• Dynamic and strategic Director of Sales Operations to optimize and streamline sales operations.
• Drive analytics leadership and enhance efficiency across the order-to-payment process.
• Ensure operational excellence and improve forecasting.
• Work cross-functionally with IT, supply chain, warehouses, and finance teams.
• Identify and implement process enhancements across the entire order-to-payment cycle.
• Lead initiatives to automate operational workflows in collaboration with IT.
• Develop strategies to improve operational efficiency and cost-saving opportunities.
• Provide leadership in data-driven forecasting and inventory planning.
• Own and optimize the aging balances report for cash flow stability.
• Mentor and lead the Sales Operations team, fostering a high-performance culture.

Requirements

• Strong leadership experience in process optimization, forecasting, and analytics.
• Systems or ERP knowledge with NS experience preferred.
• Working knowledge in data analysis tools (e.g., Excel, SQL, BI tools).
• Excellent problem-solving and strategic thinking skills.
• Bachelor’s degree in Business, Operations, Supply Chain, Finance, or a related field.
• 8+ years of experience in sales operations, supply chain, finance, or a related field.
• Experience in pet product sales preferred.

Benefits

• Comprehensive healthcare coverage, covering 100% of premiums for employee-only plans.
• 401k contributions matched up to 3.5%.
• Paid sick and mental health days, plus wellness programs.
• Employee Stock Ownership Plan for retirement savings.
• Professional development opportunities with mentorship.
• Tuition reimbursement program for ongoing growth.
• Reimbursements for personal cell phone and internet usage.
• Virtual and in-person company events for work-life balance.