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Solutions Engineer - Remote

Posted 19 weeks ago
Sales / Business
Full Time
USA
$65,000 - $75,000/year

Overview

As a Solutions Engineer at GoGuardian, you will work alongside our sales and customer experience teams as the ultimate product specialist and provide both pre- and post- sales technical guidance.

In Short

  • Develop a deep understanding of GoGuardian’s products.
  • Participate in discovery calls to identify customer needs.
  • Assist sales teams by addressing technical questions.
  • Build and maintain strong customer relationships.
  • Support onboarding and implementation of software solutions.
  • Research and recommend new technical solutions.
  • Provide detailed documentation and clear communication.

Requirements

  • 2+ years in a client-facing technical role, preferably in SaaS.
  • Strong business acumen and technical expertise.
  • Excellent verbal and written communication skills.
  • Proven ability to build rapport with clients.
  • Background in IT and/or network administration.
  • B.S. in Computer Science, Engineering, or related field.

Benefits

  • Competitive pay and complete health insurance.
  • Flexible time off and paid holidays.
  • Robust benefits supporting professional growth.
  • Supportive and driven colleagues.

GoGuardian

GoGuardian

GoGuardian is a forward-thinking educational technology company dedicated to enhancing learning environments for K-12 students. With a mission to empower educators and ensure student safety, GoGuardian offers a suite of award-winning learning solutions that are trusted by school leaders. The company fosters a collaborative and inclusive remote work culture, where diverse teams work together to solve challenges and improve educational outcomes. GoGuardian values accountability, innovation, and the well-being of its employees, providing a supportive environment that encourages personal and professional growth.

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