Customer Success, Midwest (Cleveland or Detroit Based) - Remote

Overview

The role at Goalbook is designed for former special education teachers or school leaders with business experience, focusing on empowering teachers to enhance instructional practices across various school districts.

In Short

• Work with district and school leaders to implement effective instructional practices.
• Deliver online and in-person training sessions.
• Analyze data to improve user engagement.
• Perform renewal efforts with school partners.
• 30% travel required, especially during summer and fall.
• Collaborate closely with educators and administrators.
• Utilize strong organizational and interpersonal skills.
• Ideal for impactful teachers who enjoy coaching.
• Remote position with some location preferences.
• Join a motivated and passionate team.

Requirements

• 2+ years of instructional leadership or coaching experience.
• 5+ years of teaching experience.
• Excellent interpersonal, organizational, and persuasion skills.
• Strong attention to detail.
• Entrepreneurial spirit.
• Desirable: 2+ years in school or district leadership.
• Desirable: 2+ years in business, ideally in sales or customer success.

Benefits

• Compensation range of 70-110k based on experience.
• Medical, dental, and vision coverage.
• Safe Harbor 401k matching.
• Flexible time off policy.
• Goalbook Family and Medical Leave.
• Goalbook Universal Basic Income.
• Supportive team focused on career growth.