Customer Success Manager - Northeast (DC Metro or NYC Metro Based) - Remote

Overview

At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We are looking for a former special education teacher or school leader with business experience to work with district and school leaders across the country to plan effective implementations and transform instructional practice.

In Short

• Perform renewal efforts with district and school partners.
• Collaborate with leaders to plan effective implementations.
• Deliver online and onsite professional development workshops.
• Analyze usage data and engage with district partners.
• 30% travel required, heavier during summer and fall.
• 2+ years instructional leadership or coaching experience.
• 5+ years teaching experience required.
• Excellent interpersonal and organizational skills needed.
• Entrepreneurial spirit is a plus.
• Compensation range of $70-110k based on experience.

Requirements

• 2+ years instructional leadership or coaching experience.
• 5+ years teaching experience.
• Excellent interpersonal, organizational, and persuasion skills.
• Top-notch organization and attention to detail.
• Entrepreneurial spirit.
• Desirable: 2+ years school or district leadership experience.
• Desirable: 2+ years business experience in sales or customer success.

Benefits

• Medical, dental, and vision coverage.
• Safe Harbor 401k matching.
• Flexible time off policy.
• Goalbook Family and Medical Leave.
• Goalbook Universal Basic Income.
• A motivated, passionate, and fun team.