Customer Success Manager - Northeast Territory - Remote

Overview

The Customer Success Manager will support current clients and expand client growth by selling additional product offerings to our client base, focusing on relationship development and strategic business growth.

In Short

• Must live in NY, VT, ME, NH, MA, CT or NJ to be considered.
• Support and retain clients by providing exceptional service.
• Grow client revenue by adding new products.
• Collaborate with clients and internal departments.
• Conduct performance reviews and build relationships through travel.
• Meet and exceed quotas for client revenue.
• Stay organized and manage multiple tasks effectively.
• Evaluate territory for opportunities to improve retention.
• 5+ years of experience in Account Management or B2B sales.
• Healthcare industry experience preferred.

Requirements

• Bachelor’s degree preferred.
• 5+ years’ experience in Account Manager position or B2B sales.
• Effective presentation skills in verbal and written communications.
• Intermediate to advanced knowledge of Microsoft Office tools.
• Excellent organizational and analytical skills.
• Ability to work independently in a deadline-oriented environment.
• Travel is required (approximately 20%).

Benefits

• Comprehensive benefits package including health, dental, and vision coverage.
• Flexible paid time off including Summer Fridays.
• Employer match 401k plan.
• Monthly phone stipend.
• First Stop Health membership benefits from day one.