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Staff Analytics Engineer for Go-To-Market - Remote

Posted 7 weeks ago
Data Analysis
Full Time
Worldwide

Overview

This role involves accelerating business growth through data-driven insights and effective revenue operations strategies.

In Short

  • Join the Revenue Operations team at Gladly.
  • Focus on revenue forecasting and modeling.
  • Identify key ROI initiatives for scaling.
  • Build and maintain data architecture.
  • Collaborate with cross-functional teams.
  • Leverage advanced data analysis tools.
  • Create dashboards to monitor revenue metrics.
  • Implement best practices for data capture.
  • Drive data-backed decision-making.
  • Work in a fully remote environment.

Requirements

  • 8+ years experience in revenue operations or related field.
  • Proficiency in data analysis and visualization tools.
  • Strong knowledge of CRM and automation platforms.
  • Exceptional project management skills.
  • Ability to thrive in a fast-paced environment.
  • Strong problem-solving and communication skills.
  • Ability to navigate ambiguity effectively.
  • Willingness to learn and contribute to a team.

Benefits

  • Competitive salaries and stock options.
  • Generous paid time off and parental leave.
  • Home office stipends.
  • Fully remote work environment.
  • Commitment to professional growth and inclusivity.

Gladly

Gladly

Gladly is an innovative, AI-powered customer support platform that prioritizes customer-centric service over traditional ticket-based systems. By integrating multiple communication channels—such as voice, email, SMS, chat, and social messaging—into a seamless conversation stream, Gladly enables brands to deliver personalized customer experiences at scale. The company is fully distributed, embracing remote work and fostering a culture of flexibility, inclusivity, and collaboration. With a focus on growth and meaningful connections, Gladly partners with notable brands like Allbirds and Warby Parker to transform everyday customer interactions into lasting relationships.

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