Technical Program Manager, PMO - Remote

Overview

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

In Short

• Lead 1-3 strategic technical programs across multiple engineering teams and product stages simultaneously
• Partner with key stakeholders to align on goals, timelines, and delivery milestones
• Own end-to-end program planning and execution, from initial scoping through delivery and retrospectives
• Drive asynchronous communication using GitLab issues, epics, and handbook documentation to coordinate work across global time zones
• Identify and resolve blockers that prevent teams from making progress, escalating when necessary
• Facilitate working group meetings and async discussions to drive decision-making and maintain momentum
• Track program health using metrics, dashboards, and status updates to provide visibility to stakeholders
• Contribute to building TPM best practices by documenting processes in the handbook and improving how R&D programs run
• Embody GitLab's CREDIT values in all your work

Requirements

• 2-4 years experience in technical program management, project management, software engineering, or related technical roles
• Understanding of software development lifecycle and Agile methodologies, including how engineering teams operate
• Excellent written communication skills for async collaboration in a handbook-first environment
• Ability to work independently and self-direct in a fully remote setting with minimal supervision
• Problem-solving mindset with ability to navigate ambiguity and find creative solutions
• Eagerness to learn and iterate quickly, adapting your approach based on feedback
• Previous experience working remotely in a distributed organization
• Experience coordinating programs across multiple teams or departments
• Familiarity with DevOps tools, CI/CD pipelines, or GitLab's platform (preferred)

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support