SalesForce Territory Operations Analyst - Remote

Overview

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

In Short

• Support cross-functional annual planning activities related to territory carving and deployment in Salesforce
• Develop and document territory operations processes
• Troubleshoot account routing questions and support territory reporting and analysis requests
• Partner with Revenue Strategy and Sales Operations teams to identify opportunities for improvement
• Collaborate with the Sales Systems team on ongoing automation improvements
• Support data enrichment tools and systems utilized by the Territory Operations team

Requirements

• Experience working in Sales Operations, Business Operations, Salesforce support team, Data operations or similar
• Self-starter and works effectively with cross-functional teams
• Ability to continuously execute on deliverables and meet deadlines
• Strong written and verbal communication skills
• Basic knowledge and experience of the sales operations function
• Demonstrated ability to interpret GTM policies and concept application
• Strong analytical and prioritization skills
• Salesforce experience and knowledge of enterprise SaaS tools
• Strong problem solving, project management, interpersonal and organizational skills
• Ability to use GitLab
• Aligns with GitLab Values

Benefits

• Remote work opportunities
• Competitive salary range
• Incentive pay targeted at up to 100% of the offered base salary
• Comprehensive benefits package
• Collaborative work environment