Patient Care Representative III - Remote

Overview

Gifthealth is revolutionizing healthcare by simplifying prescription management and health services, aiming to provide a seamless and personalized experience for customers.

In Short

• Seeking a Certified Pharmacy Technician for a remote Pharmacy Support Call Center Team.
• Handle inbound and outbound calls with professionalism and empathy.
• Process prescriptions and maintain accurate patient records.
• Collaborate with pharmacy operations and fulfill partners.
• Work Monday to Friday with occasional Saturday shifts.
• Must be comfortable in a fast-paced call center environment.
• Adhere to pharmacy laws and compliance requirements.
• Attend training sessions for ongoing development.
• Contribute to workflow optimizations based on call trends.
• Must be detail-oriented and organized.

Requirements

• High School Diploma or equivalent.
• Certified Pharmacy Technician (CPhT) is required.
• 2+ years of call center or pharmacy experience preferred.
• Strong communication and de-escalation skills.
• Ability to work independently and manage a high volume of calls.
• Detail-oriented with problem-solving skills.
• Must be adaptable and organized.

Benefits

• Full-time schedule with potential flexibility.
• Opportunity to work in a dynamic and innovative environment.
• Regular meetings for team alignment.
• Supportive company culture focused on employee growth.