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Patient Care Representative - Remote

Posted 5 weeks ago
Customer Service
Full Time
USA

Overview

The Patient Care Representative is responsible for the registration process of new and current patients, including check-in and check-out functions, scheduling appointments, and handling insurance communications.

In Short

  • Responsible for patient registration and check-in/check-out processes.
  • Collect co-pays and schedule appointments.
  • Communicate with insurance carriers and discharge planners.
  • Provide excellent customer service to patients and visitors.
  • High school diploma or equivalent required.
  • Experience in healthcare and insurance paperwork preferred.
  • Enthusiastic and energetic demeanor required.
  • Work in a tobacco-free environment.
  • Part of a diverse and inclusive workforce.
  • Opportunity for professional development and training.

Requirements

  • High School Graduate or equivalent.
  • Experience working in healthcare.
  • Experience with insurance paperwork.
  • Strong communication skills.
  • Ability to work in a team environment.
  • Enthusiastic and energetic personality.

Benefits

  • Medical, Dental, and Vision plans.
  • Tuition Assistance up to $5,250/year.
  • Paid Time Off and Sick Leave.
  • 401k/403B with Employer Match.
  • Emergency Backup Care.
  • Legal Resources Plan.
  • Pet Insurance.
  • Annual discretionary bonus eligibility.

S.H

Sentara Hospitals

101 Sentara Hospitals is a not-for-profit integrated healthcare provider based in Virginia and Northeastern North Carolina, with a legacy of over 131 years. The organization operates hundreds of care sites, including 12 hospitals, home health services, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and a health plan serving 858,000 members. Sentara is committed to diversity, inclusion, and belonging within its workforce of nearly 30,000 members, reflecting the communities it serves. Recognized as an 'Employer of Choice' for over a decade and celebrated by U.S. News and World Report for having the Best Hospitals for more than 15 years, Sentara is dedicated to improving health every day while providing professional development opportunities and maintaining a tobacco-free environment.

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