Claims Manager in Veterinary Insurance - Remote

Overview

The getolo GmbH is an innovative and award-winning InsurTech company, offering comprehensive supplementary insurance in the fields of dental, veterinary health, and additional health insurance. We aim to provide digital and convenient protection that integrates seamlessly into our customers' daily lives.

In Short

• Managing incoming claims independently, including cost estimates and invoices.
• Calculating reimbursements using our algorithm-based system.
• Supporting customer service colleagues with claims-related inquiries.
• Assisting in the optimization and automation of claims management processes.
• Handling cross-functional tasks, including phone communication with customers.
• Collaborating with the team to achieve daily and monthly goals.

Requirements

• Prior experience in claims management or billing.
• A background in veterinary medicine is a plus, but not mandatory.
• Confident and friendly communication skills.
• Strong organizational skills and independent working style.
• Proficiency in MS Office applications.
• Fluency in German at a minimum of C1 level.

Benefits

• Attractive fixed salary.
• Starting with 28 vacation days, plus additional days off on December 24th and 31st.
• Choice between a bicycle or subsidized public transport ticket.
• Hybrid working model from home or in our Berlin office.
• Up to 60 days of work in the EU abroad.
• Access to free mental health coaching sessions.
• Annual training budget starting from €750.
• Regular feedback sessions.
• Company events and employee discounts.