In-House Voucher Counselor - Remote

Overview

Join Gemini as an In-House Voucher Counselor, where you’ll play a crucial role in supporting injured workers through the Supplemental Job Displacement Benefit (SJDB) process.

In Short

• Support injured workers through the SJDB process.
• Collaborate with Case Specialists and external partners.
• Conduct voucher intake and review case files.
• Identify industry trends and deliver training sessions.
• Maintain high ethical standards and promote continuous learning.
• Excellent verbal and written communication skills required.
• Bilingual capabilities are a plus.
• 3+ years of experience in vocational evaluations and counseling.
• Understanding of workers’ compensation regulations is essential.
• Must reside in California.

Requirements

• Undergraduate degree in a related field required.
• Vocational and Return-to-Work Counselor (VRTWC) Certification preferred.
• Strong relationships with workers' compensation parties.
• Ability to conduct root cause analysis and problem-solving.
• Proficiency in office software and communication tools.
• Demonstrated track record of meeting sales goals.
• Self-motivated with strong work ethic.
• Exceptional presentation and teamwork skills.
• Must pass pre-employment screening.

Benefits

• Comprehensive health coverage including medical, dental, and vision.
• Generous time-off including PTO and paid holidays.
• 401(k) plan with company match.
• Education tuition reimbursement program.
• Employee recognition program with gifts and awards.