Card Operations Specialist - Remote

Overview

As a Card Operations Specialist, you will assist in the daily operations of Gate Card products, ensuring smooth communication and processes between business partners and internal teams.

In Short

• Assist in daily operations of Gate Card products.
• Handle business partner requests and follow up with internal requests.
• Monitor customer-related requests and provide summaries.
• Organize communication with users regarding incidents.
• Draft and update customer-facing materials on the website.
• Monitor marketing and campaign-related operational issues.
• Identify and suggest improvements to operational processes.

Requirements

• 3+ years of Payment or Card operations experience.
• Payments and Fintech experience preferred.
• Fluent in English and Mandarin.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with high accuracy.
• Interest in cryptocurrency.

Benefits

• Opportunity to work in a leading digital asset exchange.
• Access to innovative blockchain product developments.
• Collaborative and dynamic work environment.
• Possibility for career growth in the fintech sector.
• Engagement with the latest cryptocurrency projects.