Remote Otter LogoRemoteOtter

Customer Success Manager - Remote

Posted 2 days ago
Customer Service
Full Time
USA
$80,000 - $120,000/year

Overview

The Customer Success Manager will lead customer relationships, ensuring their success with the platform and driving contract retention and expansion.

In Short

  • Build strong relationships with key stakeholders.
  • Provide comprehensive support throughout the customer journey.
  • Drive platform adoption and customer objectives.
  • Cultivate product expertise and stay updated on features.
  • Identify opportunities for renewals and upsells.
  • Represent the voice of the customer in product development.

Requirements

  • Proven ability to manage customer relationships.
  • Track record of solving complex problems.
  • Experience leading customer meetings with clear communication.
  • Background in managing multiple projects simultaneously.
  • Exposure to strategic planning.
  • Experience handling sensitive conversations with empathy.
  • Ability to create effective presentations.

Benefits

  • Work in a high-impact environment focused on economic equality.
  • Be part of a team dedicated to transforming workforce development.
  • Opportunity for professional growth and development.
  • Flexible remote work options.
  • Competitive salary and benefits package.
FutureFit AI logo

FutureFit AI

FutureFit AI is a dynamic and innovative company dedicated to transforming the future of work through AI-powered solutions. Focused on personalized career guidance, the company partners with workforce development agencies, government entities, and employers to enhance access to opportunities for job seekers. With a strong emphasis on technology and data, FutureFit AI is committed to improving the lives of individuals navigating career transitions. The organization values a high-performance culture, driven by curiosity, collaboration, and a commitment to impactful outcomes. As a venture-backed startup, FutureFit AI is rapidly growing, with a dedicated team across the US and Canada, united in their mission to shape the workforce ecosystem.

Share This Job!

Save This Job!

Similar Jobs:

HungerRush logo

Customer Success Manager - Remote

HungerRush

6 days ago

HungerRush is looking for a Customer Success Manager to drive customer satisfaction and business growth for restaurant clients.

USA
Full-time
Customer Service
Jobgether logo

Customer Success Manager - Remote

Jobgether

1 week ago

The Customer Success Manager will ensure the success of healthcare customers post-deployment and drive platform adoption.

USA
Full-time
Customer Service
Springhealth logo

Manager, Customer Success - Remote

Springhealth

1 week ago

Join Spring Health as a Manager, Customer Success, leading a team to enhance customer satisfaction and retention in a remote-first environment.

Worldwide
Full-time
Customer Service
$106,400 - $131,000/year

M.H

Customer Success Manager - Remote

Mural Health

1 week ago

As a Customer Success Manager at Mural Health, you will guide clinical trial sponsors and sites to maximize the value of our platform while ensuring meaningful outcomes for customers.

Worldwide
Full-time
Customer Service
Alex AI logo

Customer Success Manager - Remote

Alex AI

2 weeks ago

Join Alex as a Customer Success Manager to build lasting customer relationships and drive success in a fast-growing AI startup.

USA
Full-time
Customer Service