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Lead Full Stack Engineer - Activation - Remote

Posted 23 weeks ago
Software Development
Full Time
Chile

Overview

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.

In Short

  • Join the Activation team at Front as a Full Stack engineer.
  • Focus on trial experience and new customer onboarding flows.
  • Build features to convert customers into long-term users.
  • Design experiments to improve trial conversion rates.
  • Lead a team of engineers and provide technical guidance.
  • Collaborate with product managers and designers.
  • Work in a dynamic, fast-paced environment.
  • Utilize modern web technologies.
  • Contribute to making Front a better collaboration software.
  • Engage in rigorous experimentation and product decision-making.

Requirements

  • Experience in building real-time web applications.
  • Knowledge of Node.js, ES6, TypeScript, and React.
  • Exposure to architectural patterns of high-scale web applications.
  • Product-minded with a focus on user experience.
  • Ability to thrive in a collaborative environment.
  • Full professional English proficiency.
  • Experience in A/B testing and API design is a plus.
  • Experience with complex data models is a bonus.

Benefits

  • Competitive salary.
  • Fully covered health insurance.
  • Generous paid time off.
  • Wellness Days and Winter Break.
  • Mental health support.
  • Family planning support.
  • Monthly Lifestyle Stipend.
  • Monthly Teleworking Allowance.
Front logo

Front

Frontcareers is a modern customer service platform designed to enhance customer satisfaction and team engagement through real-time collaboration across various communication channels. By integrating AI and automation, Front enables businesses to provide exceptional service, whether addressing simple inquiries or complex issues. With over 8,500 clients, including notable companies like ClickUp and Branch Insurance, Front is committed to delivering transformative customer service experiences. Backed by prominent investors such as Sequoia Capital and Salesforce Ventures, Front has raised $204 million and has been recognized as a top workplace by multiple organizations, including Y Combinator and Fortune. The company values data-driven decision-making and is focused on maintaining high standards of data quality and security.

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