Junior Account Executive - Remote

Overview

We’re looking for a proactive, detail-oriented Junior Account Executive to join our growing team. This is a hands-on role ideal for someone eager to build a career in logistics, client services, and account management. You’ll work closely with our Senior Account Executive and General Manager to deliver top-tier support to ecommerce clients while gaining exposure to fulfillment operations and account strategy.

In Short

• Support senior team members with client communications and day-to-day account coordination
• Manage day-to-day execution of new and existing ecommerce accounts
• Serve as a point of contact for clients, ensuring clear communication and strong relationships
• Collaborate with warehouse operations on inventory management, order fulfillment, and custom projects
• Ensure client orders are processed accurately and delivered on time
• Monitor account performance and take initiative to resolve issues or improve service
• Handle invoicing and billing using QuickBooks (training provided)
• Track and report order data using our Warehouse Management System (WMS)
• Maintain and update client reports and spreadsheets in Excel
• Support process improvements and contribute to client satisfaction and retention
• Gain a working knowledge of our fulfillment and kitting operations to better support client needs

Requirements

• Bachelor’s degree preferred, or equivalent work experience
• 1–3 years of experience in Accounts
• Excellent attention to detail and organizational skills
• Strong written and verbal communication
• Positive, client-focused attitude with a willingness to learn
• Comfortable in a fast-paced, collaborative environment
• Proficient with Microsoft Office, especially Excel
• Experience with QuickBooks and/or Veracore (or similar platforms) is a plus
• Willingness to learn warehouse systems and operational workflows

Benefits

• Opportunity to build a career in logistics and account management
• Hands-on experience in a growing company
• Collaboration with experienced team members
• Training provided for necessary tools and systems