Risk Analyst, Fraud Operations - Remote

Overview

This role focuses on developing profitable strategies to mitigate fraud risk while supporting a low friction customer experience. The Risk Analyst, Fraud Operations will leverage various data sources to evaluate the risk of fraudulent applications for both new and repeat customers.

In Short

• Review accounts and fraud cases to identify risk-separating behaviors
• Manage the end-to-end resolution of client disputes
• Extract data using SQL and perform ad hoc analysis
• Develop machine learning models using tools such as Python
• Develop and manage strategies to mitigate fraud risk
• Maintain reports to measure progress against business goals
• Optimize prompts for LLM agents to automate detection of high-risk behavior
• Work with autonomy and be proactive in identifying opportunities
• Partner with various teams including underwriting and compliance

Requirements

• Sound knowledge of working with large datasets using SQL and Python
• Strong background in building and maintaining reporting in Tableau
• Hands-on attitude with ability to prioritize and multitask
• Excellent communication and organizational skills
• 3+ years of analytical experience in consumer or business lending, preferably in credit risk or fraud

Benefits

• Mission-driven company focused on financial opportunity for underserved small businesses
• Flexibility in choosing work location and hours
• Comprehensive benefits package including medical, dental, and vision
• Flexible time-off policy and paid parental leave
• 401k match for US employees
• Wellness reimbursement and volunteering days
• Annual professional development budget
• Charitable donation match