Senior Backend Engineer - Remote

Overview

Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution, trusted by leading companies and recognized for its performance in customer support.

In Short

• Design and build backend services for AI features.
• Collaborate with product and design teams.
• Scale and optimize product for high performance.
• Integrate LLM-based capabilities with AI/ML engineers.
• Own projects from architecture to deployment.

Requirements

• Bachelor’s or Master’s degree in a related field.
• 3+ years of software engineering experience.
• Expertise in Python and frameworks like FastAPI/Django/Flask.
• Experience in large-scale distributed systems.
• High quality, well-tested code development.
• Experience with MongoDB, Redis, and Elasticsearch.
• Familiarity with generative AI frameworks is a plus.

Benefits

• Competitive salary and equity options.
• Work with leading companies in AI-driven customer support.
• Opportunity for professional growth and development.
• Collaborative and innovative work environment.