Forethought, founded in 2017 by a team of alumni from Facebook, Dropbox, and LinkedIn, is a pioneering Generative AI company dedicated to enhancing customer service solutions. With a mission to streamline interactions between humans and organizations, Forethought's innovative products leverage human-centered AI to improve the customer support journey by resolving common issues instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge. The company has successfully raised over $90 million in venture capital from prominent investors and has received accolades such as being featured in Forbes 30 Under 30 and recognized as a 2024 High Performer in Customer Support by G2. As Forethought tackles a significant market opportunity, it is committed to assembling a world-class team to deliver exceptional solutions and drive positive change in customer experiences.