Dealer Services Analyst - Remote

Overview

Join our Ford Credit Canada team as we create tomorrow! We are looking for bright, enthusiastic, and team-oriented individuals to join our team. Our work atmosphere is fast-paced, innovative, and people oriented. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.

In Short

• Join Ford Credit Canada team.
• Fast-paced and innovative work environment.
• Focus on customer satisfaction and relationship building.
• Manage service levels and achieve common goals.
• Opportunity for professional and personal growth.
• Evaluate creditworthiness and manage credit applications.
• Collaborate with dealers and negotiate financing terms.
• Requires strong judgment and decision-making skills.
• Remote work available with some in-person training requirements.
• Must reside in the Greater Toronto Area.

Requirements

• Strong communication and negotiation skills.
• Ability to manage high volume of credit applications.
• Effective decision-making in complex cases.
• Experience in customer service or sales preferred.
• Strong sense of urgency and interpersonal skills.

Benefits

• Excellent compensation package.
• Comprehensive benefits including savings and stock investment plan.
• Quarterly profit-sharing and defined-contribution pension.
• Tuition subsidies and vehicle discounts.
• Flex spending account with options for extra vacation.
• Opportunities for professional growth and recognition.