Payment Operations Associate, Pay-ins - Remote

Overview

As a Payment Operations Associate at Flywire, you will be responsible for ensuring the daily processing deliverables of the Americas are consistently met while delivering exceptional service to payers and beneficiaries.

In Short

• Ensure daily processing deliverables of the Americas are met
• Deliver exceptional service to payers and beneficiaries
• Resolve all payment-related inquiries meeting agreed SLAs
• Implement efficient processes compliant with internal policies
• Use data to measure team performance

Requirements

• Strong organizational skills and attention to detail
• Fluent in English; other languages are a plus
• Eager to learn and work independently
• Excellent analytical and computer skills, especially in Excel
• Passion for problem solving and helping customers
• Highly effective communication skills
• 3+ years experience in payments, finance, or banking operations

Benefits

• Competitive compensation including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Global Induction Program with executives
• Dynamic and global team collaboration
• Wellbeing Programs including yoga and wellness classes
• Meaningful time off for volunteering and digital disconnect
• Talent and development programs for career growth