Remote Otter LogoRemoteOtter

WordPress Account Manager - Remote

Posted 28 weeks ago

Overview

Join our team as WordPress Account Manager, where your exceptional leadership skills will play a crucial role in the company's growth. As the quarterback between clients and our creative and development teams, you'll be instrumental in initiating and leading a team that ensures all projects stay ahead of schedule.

In Short

  • Full-time role.
  • A dynamic work environment where you can lead project management efforts across new and existing sites.
  • Opportunities to build a team and exercise impactful leadership.
  • Take on an incredible role in decision-making at a growing company!

Responsibilities

  • Oversee management of both new and existing websites, ensuring timely completion and high quality.
  • Build productive and profitable relationships with business owner clients, serving as both the first and last point of contact.
  • Resolve issues, implement updates, and maintain proactive communication to keep all projects on track.
  • Create and lead a team of high-performing professionals to ensure cohesive communication and project alignment.
  • Drive growth and profitability by strategically managing projects and client relationships.

Requirements

  • 4+ years of experience as an Account Manager or in a similar role and a Bachelor's degree in a relevant field.
  • Hands-on experience with WordPress is required.
  • Exceptional customer service skills and a ridiculous attention to detail.
  • Proven leadership experience with the ability to manage and onboard new team members.
  • A proven track record of managing client relationships and project timelines successfully.
  • Capacity to learn new tools and adapt quickly in a fast-paced environment.

Benefits

  • High competitive salary with frequent performance bonuses.

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