Remote Otter LogoRemoteOtter

Onboarding Specialist - Remote

Posted 22 hours ago
Customer Service
Full Time
Worldwide

Overview

We are seeking an Onboarding Specialist to lead product training for new and existing clients, ensuring they are equipped to use the platform effectively.

In Short

  • Lead and deliver structured onboarding training for new clients.
  • Design and refine training programs for different client personas.
  • Track training progress and adoption outcomes in HubSpot.
  • Collaborate with internal teams to maintain up-to-date training content.
  • Identify opportunities for training program improvements based on feedback.

Requirements

  • 3-5 years of experience in B2B SaaS customer training.
  • Proven ability to design and deliver structured training programs.
  • Experience using CRM tools such as HubSpot.
  • Strong communication skills.
  • Experience collaborating with cross-functional teams.

Benefits

  • Competitive salary in USD.
  • Remote-first flexibility.
  • A monthly flexible benefits budget.
  • PTO and paid U.S. holidays.
Floowi logo

Floowi

Floowi is a dynamic and innovative company focused on driving growth through effective marketing strategies. With a strong emphasis on B2B service-based solutions, Floowi seeks to expand its market presence by leveraging comprehensive marketing efforts, including web management, content creation, and lead generation. The company fosters a collaborative and supportive culture, offering remote work opportunities and a flexible schedule, while empowering its team members to take ownership of their roles and contribute to the company's success.

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