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Client Onboarding Specialist - Remote

Posted 7 weeks ago
Customer Service
Full Time
LATAM

Overview

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.

In Short

  • Lead product training for new and existing clients.
  • Design and deliver structured onboarding sessions.
  • Track adoption metrics and refine training programs.
  • Collaborate with internal teams for up-to-date training content.
  • Focus on client feedback for continuous improvement.
  • Work remotely within LATAM.
  • Full-time schedule aligned with EST.
  • Compensation includes a competitive salary in USD.
  • Flexible benefits budget in addition to salary.
  • PTO and paid U.S. holidays.

Requirements

  • 3-5 years of experience in B2B SaaS customer training.
  • Ability to design and deliver training programs.
  • Experience using HubSpot for tracking.
  • Strong communication skills.
  • Experience with cross-functional teams.

Benefits

  • Remote-first flexibility.
  • Monthly flexible benefits budget.
  • PTO and paid U.S. holidays.
Floowi logo

Floowi

Floowi is a dynamic and innovative company focused on driving growth through effective marketing strategies. With a strong emphasis on B2B service-based solutions, Floowi seeks to expand its market presence by leveraging comprehensive marketing efforts, including web management, content creation, and lead generation. The company fosters a collaborative and supportive culture, offering remote work opportunities and a flexible schedule, while empowering its team members to take ownership of their roles and contribute to the company's success.

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