Client Onboarding Specialist - Remote

Overview

As a Client Implementation & Onboarding Specialist at Puulse AI, you are the critical link between the Sales hand-off and the final website launch. You will manage the entire post-sale customer journey: from gathering business requirements and branding assets to presenting site previews and securing final payment.

In Short

• Take ownership of new accounts immediately after the sale is closed.
• Consult with clients to collect all necessary content and brand guidelines.
• Work closely with the technical build team.
• Conduct professional video walkthroughs of the completed website.
• Responsible for the final collection of payments.
• Maintain detailed, real-time updates in the CRM.
• Full-time position, 40 hours per week.
• Flexible schedule based on customer volume.
• Independent Contractor classification.
• OTE of $1,200 – $1,500 USD per month.

Requirements

• High-energy, project-minded professional.
• Ability to lead clients through a technical process.
• Exceptional customer service skills.
• Experience with CRM systems.
• Strong communication skills.

Benefits

• Competitive base pay of $5.50 USD per hour.
• Performance bonuses included in OTE.
• Work remotely from anywhere.
• Opportunity to work with diverse clients.