Director of Relationship Management - Remote

Overview

The Director of Relationship Management at Fiserv plays a crucial role in engaging with prospective customers and assisting clients in aligning their business processes to achieve their objectives. This position requires a solid understanding of core applications and the ability to propose suitable solutions to meet client needs.

In Short

• Engage with prospective customers to understand their business processes.
• Utilize technical knowledge to propose Fiserv solutions.
• Establish trust with clients through thought leadership.
• Achieve sales quotas through contract renewals and product sales.
• Maintain day-to-day operations for assigned client portfolio.
• Proactively contact clients to retain customers.
• Support sales initiatives through technical discussions.
• Stay updated on industry and product knowledge.
• Travel up to 50-60% domestically.
• Work independently under minimal direction.

Requirements

• Bachelor's Degree in Finance, Technology, Business Administration, or related discipline.
• Minimum of 7 years of experience in technical product management or sales.
• Experience managing relationships with large financial organizations.
• Proficiency in sales and negotiation techniques.
• Excellent interpersonal and communication skills.
• Strong organization and multitasking abilities.
• Positive attitude and independent problem-solving skills.
• Proficiency in Microsoft tools: Word, Excel, PowerPoint, Outlook.

Benefits

• Competitive salary range.
• Opportunity to work with a global leader in Fintech.
• Possibility to make an impact on a global scale.
• Supportive work environment with equal opportunity commitment.
• Professional development opportunities.