Product Operations Coordinator - Remote

Overview

We’re looking for a Product Operations Coordinator to be the backbone of our product and development teams—helping us move faster, collaborate smarter, and deliver even more value to our customers. In this role, you’ll play a key part in scaling our product operations function, ensuring our teams stay focused, aligned, and ready to tackle the next big challenge.

In Short

• Assist product managers in identifying recurring issues and trends.
• Manage Jira backlog and client requests for legacy products.
• Track customer migration progress and document issues.
• Collect and analyze customer feedback to inform product strategy.
• Monitor team performance metrics related to product development.
• Help track Capex spending related to product investments.
• Support process improvements for cross-team collaboration.
• Create internal playbooks and training materials.
• Ensure customer-facing teams are equipped with product updates.
• Work cross-functionally with various teams to streamline workflows.

Requirements

• 2+ years of experience in Product Operations or related role.
• Strong organizational and project management skills.
• Experience with Jira, Confluence, Looker, Salesforce, and Excel.
• Able to analyze data and translate insights into recommendations.
• Excellent communication and stakeholder management skills.
• Familiarity with software development processes and agile methodologies is a plus.

Benefits

• Opportunity to shape product operations and drive efficiency.
• Work in a collaborative and engaged environment.
• Exposure to various teams and cross-functional projects.
• Professional development opportunities.
• Supportive team culture focused on problem-solving.