firsthand is a dedicated organization focused on supporting individuals living with serious mental illness (SMI) through a holistic approach that combines the expertise of peer recovery specialists, benefits specialists, and clinicians. By leveraging the lived experiences of its team members, firsthand builds trust and assists individuals in accessing socio-economic support and reconnecting with primary and behavioral healthcare. The company aims to create substantial savings for managed care organizations and taxpayers by reducing inappropriate healthcare utilization. With a commitment to innovative solutions and a collaborative work environment, firsthand is cultivating a passionate team of problem-solvers to address complex healthcare challenges and improve the lives of those affected by SMI.