Remarketing Support Associate - Remote

Overview

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

In Short

• Review reports and photos of vehicles to assess damage and overall condition
• Input and track Sales information in Leapfrog
• Update and maintain auction statuses in AutoIMS
• Input receipt of post-sale checks
• Audit and send required documents for Gap/Warranty Cancellations
• Maintain post-sale document uploads
• Verify insurance coverage on recovered vehicles
• Assist with title tracking in the Allstate portal and Remarketing dashboard
• Assist Remarketing team with any other duties

Requirements

• Demonstrated historical career stability
• High School diploma or GED equivalent required
• 1+ years of Remarketing or Loss Mitigation experience preferred
• Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries preferred
• Passion to establish a career with FHF, we grow our teams
• Excellent communication skills/must be a team player keeping all lines of communication open
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook
• Strong attention to detail
• A “can do” attitude

Benefits

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.