Agent Marketing Support Associate - Remote

Overview

The Agent Marketing Support Associate will be responsible for recruiting, training, and managing agents to ensure high performance and satisfaction within the team.

In Short

• Assist in acquiring and screening agents for the team.
• Support training for agents and staff on product knowledge.
• Resolve agent-related problems and ensure satisfaction.
• Align team culture and promote leadership development.
• Monitor and manage agent performance.
• Ensure high-value agents remain engaged in business.
• Manage the distribution and repair of terminals.

Requirements

• OND, HND, Bachelor's degree or equivalent work experience.
• 1+ years of experience in Sales Operations or Agent Operations.
• Experience managing multiple teams or a large number of people.
• Proficiency with Microsoft Office Suite.
• Strong communication and analytical skills.
• Excellent people skills and feedback communication abilities.
• Good organizational skills and knowledge in goal-setting practices.
• Problem-solving capabilities to improve agent and team quality.

Benefits

• Opportunity to work in an innovative gaming company.
• Engagement with a dynamic team.
• Professional development and training opportunities.
• Potential for leadership roles.