Asset Support Associate - Remote

Overview

The Asset Support Associate at First Help Financial plays a critical role in the repossession process, utilizing various techniques to locate and recover vehicles while ensuring exceptional service and communication.

In Short

• Utilize skip tracing techniques and GPS asset tracking.
• Work with agents during the repossession process.
• Keep detailed repossession notes in loan management systems.
• Analyze loan information to locate assets.
• Use investigative software for accurate information gathering.
• Document all relevant forms associated with account recovery.
• Contribute to Asset Management Department goals.
• Collaborate with internal departments and external vendors.
• Stay updated on industry regulations and best practices.
• Communicate effectively to establish positive working relationships.

Requirements

• High School Diploma or GED equivalent.
• Self-motivated with the ability to multi-task.
• Professionalism and effective communication skills.
• 1+ year of experience in a repossession-focused role.
• Familiarity with late-stage collections and recovery.
• Proficiency in Microsoft Office Suite and skip tracing platforms.

Benefits

• Generous salaries and competitive health benefits.
• Paid vacation and 401(k) match.
• Tuition reimbursement and employee recognition programs.
• Support for work-life balance.
• Opportunities for career growth and development.