Customer Success Director (Health Care Vertical) - Remote

Overview

The Customer Success Director (Health Care Vertical) is a consultative sales and account management role focused on growing revenue within strategic accounts in the health care sector. This position requires the development of account plans and coordination with various teams to ensure client satisfaction and retention.

In Short

• Work from home with occasional travel.
• Develop sales account plans for strategic accounts.
• Track revenue trends and sales opportunities.
• Maintain and grow existing client relationships.
• Prepare and deliver client business reviews.
• Manage customer contractual documentation.
• Provide solutions to business problems.
• Collaborate with internal teams for program performance.
• Identify additional products or solutions for clients.
• Ensure maximum client satisfaction and retention.

Requirements

• Bachelor's Degree or equivalent (MBA preferred).
• 5+ years of experience in sales account management.
• Experience managing complex solutions for strategic accounts.
• Proficiency with MS Office applications.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple tasks and time effectively.
• Demonstrated networking capabilities.

Benefits

• Ability to work remotely with occasional business travel.
• Medical, Vision, Dental, and supplementary benefits.
• 401k with employer match.
• Competitive Paid Time Off (PTO) and holidays.
• Access to tech and growth opportunities.