Senior Solutions Engineer - Remote

Overview

As a Senior Solutions Engineer at Fingerprint, you will play a critical role in driving the technical sales process and ensuring the company achieves its growth targets. Your expertise will support customers and sales executives, positioning Fingerprint as a trusted advisor throughout the sales journey.

In Short

• Attend customer discovery and technical calls to understand customer pain points.
• Translate customer pain points into solutions using Fingerprint technology.
• Lead Proof-of-Concept (POC) integrations with customers.
• Build trust with customer teams and act as a trusted advisor.
• Collaborate cross-functionally to improve the sales process.
• Respond to RFPs, RFQs, and RFIs.
• Attend and present at conferences to promote Fingerprint solutions.
• Demonstrate problem-solving skills to ensure customer satisfaction.
• Act as a liaison between sales and marketing teams.
• Train and educate new hires on technical aspects of Fingerprint.

Requirements

• 4 years of relevant experience in a similar role.
• Ability to identify customer pain points and provide solutions.
• Excellent presentation skills for demonstrating technical solutions.
• Previous pre-sales experience is highly desired.
• Customer-focused mindset with a commitment to service.
• Strong problem-solving skills and entrepreneurial spirit.
• Ability to thrive in a dynamic industry.
• Strong verbal and written communication skills.
• Team player with a collaborative approach.

Benefits

• Flexible remote work environment.
• Inclusive work culture that values diverse perspectives.
• Opportunities for professional growth and development.
• Competitive compensation package.