Wholesale Mortgage Account Manager - Remote

Overview

The Wholesale Mortgage Account Manager is responsible for helping sign-up and train new broker partners, servicing existing brokers, and liaising between brokers and operations, ensuring an outstanding broker/customer experience.

In Short

• Maintain a high level of mortgage product and guideline knowledge.
• Work closely with internal wholesale operations team.
• Provide training on systems, policies, procedures, and products.
• Cultivate relationships with existing wholesale accounts.
• Stay updated on industry trends to meet customer needs.
• Assist in various tasks as needed.
• Other duties as assigned.

Requirements

• 7+ years of experience in the mortgage industry.
• Former mortgage underwriters or closers preferred.
• Excellent written and verbal communication skills.
• Ability to manage and prioritize tasks in a fast-paced environment.
• Familiarity with conventional and FHA guidelines.
• High comfort level with technology and web-based tools.
• Inclination for action.
• Bachelor’s degree or equivalent professional work experience.

Benefits

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity for professional growth.
• Supportive team environment.
• Access to industry training and resources.