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Customer Training Consultant - Remote

Posted Yesterday
Customer Service
Full Time
France

Overview

Filigran is seeking a Customer Training Consultant to design and deliver training programs that enhance customer engagement with their cyber threat management solutions.

In Short

  • Design and build a scalable library of training content for OpenCTI and OpenBAS.
  • Deliver training sessions to customers remotely and on-site.
  • Continuously improve training content based on feedback.
  • Document training delivery processes and propose scalable models.
  • Develop learning paths and certification programs.
  • Contribute to a customer education strategy.

Requirements

  • Proven experience in Cyber Threat Intelligence, SOC, or cybersecurity roles.
  • Strong communication and presentation skills.
  • Comfortable in strategic and technical contexts.
  • Autonomous, structured, and curious mindset.
  • Fluent in English; French is a plus.
  • Bonus: Experience in building training paths in a tech/SaaS environment.

Benefits

  • A unique opportunity to build a function from scratch.
  • A collaborative, open-source-driven culture.
  • Flexible work environment (fully remote).
  • Work with major cybersecurity teams globally.
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Filigran

Filigran is a forward-thinking company focused on driving strategic growth in the cybersecurity sector. With a mission to enhance brand visibility and strengthen partnerships, Filigran emphasizes impactful regional initiatives, particularly in North America. The company fosters a calm and collaborative culture, offering remote-first flexibility and opportunities for personal and professional growth. Filigran is dedicated to creating a meaningful impact in the open-source cybersecurity landscape, making it an ideal environment for motivated individuals looking to shape their roles in a high-autonomy setting.

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