Community Experience Manager - Remote

Overview

The Community Experience Manager will join the Marketing team at Filigran to build, engage, and grow one of the most active cybersecurity communities in the world.

In Short

• Moderate and animate the Slack community.
• Respond to community questions and share resources.
• Design and run the Filigran Ambassador Program.
• Organize community events like webinars and meetups.
• Co-create and amplify community-driven content.
• Collect insights through polls and surveys.
• Collaborate with Product & Engineering teams.
• Champion the voice of the community within the company.

Requirements

• 5+ years of experience in community management.
• Experience working on the US market.
• Fluent in English (written and spoken).
• Experience managing Slack or Discord communities.
• Confident using GitHub and similar tools.
• Comfortable with cybersecurity topics.
• Empathetic communicator with strong organizational skills.
• Bonus: experience with user advocacy programs.

Benefits

• Competitive pay + equity.
• Remote-first, flexible work environment.
• Your setup, your choice of gear.