Community Manager - Remote

Overview

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

In Short

• Manage and organise online and offline Binance communities and meet-ups across the MENA region with a focus on our North African markets.
• Engage with our community on various social media channels and create content aimed to build and maintain relationships.
• Assist with Binance Angels recruitment and relationship management.
• Promote the Binance brand and provide excellent customer service to community members.
• Create, translate, and proofread community-related content for Binance, focusing on Arabic, English & French speaking markets.
• Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness.
• Assist on moderating the regional Binance social media platforms and chat groups and interact with the community to increase positive engagement.
• Share market and user feedback and user suggestions with relevant functional teams.

Requirements

• Crypto & Binance enthusiast with experience using Binance’s products & services (Spot, Margin, Futures, P2P, Binance NFT etc.)
• Strong understanding of cryptocurrency/blockchain-related terminologies/trends and a strong interest in crypto culture (Blockchain, Wallets, DeFi, Web3, NFT etc.).
• Relevant experience creating and curating content for our social media platforms.
• Familiarity with social media platforms such as Twitter, Facebook, Instagram, Tiktok, Youtube, Telegram, and Discord to engage with our community and build/maintain relationships.
• Experience establishing KPIs, delivering, reporting, and empowering others to achieve targets. Execution oriented mindset - with the humility, drive, and scrappiness to get it done.
• Proven community or event management experience with strong ownership and emotional intelligence.
• Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, and writing an email newsletter).
• Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible.
• Fluency in English & Arabic is a must. Fluency in French will be beneficial for the role.

Benefits

• Opportunity to work in a leading global blockchain ecosystem.
• Engage with a diverse community of cryptocurrency enthusiasts.
• Flexible working hours to accommodate community engagement.
• Chance to promote and grow the Binance brand.
• Work with a passionate and driven team.