Community Manager - Remote

Overview

Sermo is seeking an experienced and proactive Community Manager to help lead, serve and engage our healthcare communities, focusing on supporting Advanced Practice Practitioners and a soon-to-be-launched global nurses group.

In Short

• Lead community engagement strategy for healthcare professionals.
• Design and execute activities to engage community members.
• Curate and manage content tailored to community needs.
• Support ambassador programs and community initiatives.
• Analyze data to inform community strategies.
• Collaborate with cross-functional teams for community feedback integration.
• Drive planning and execution of community-driven events.
• Regularly report on community KPIs and member sentiment.
• Foster a collaborative team environment.
• Provide leadership and support to junior team members.

Requirements

• Bachelor's degree in communications, marketing, or related field.
• 3-5 years of experience in community management or digital engagement.
• Experience leading community initiatives and managing content strategies.
• Familiarity with community management KPIs.
• Strong analytical skills to inform strategy.
• Excellent project management and organizational skills.
• Passion for building and nurturing communities.
• Proven leadership skills.
• Growth mindset and comfort working independently.
• Strong communication skills.

Benefits

• Competitive salary and comprehensive benefits package.
• Flexibility to work remotely.
• Opportunity to shape a community and impact healthcare leaders.
• Professional growth and career advancement opportunities.