Community Manager - Remote

Overview

As a Community Manager at JLL, you will create exceptional customer experiences and build vibrant workplace communities in a premium flexible workspace.

In Short

• Manage front desk operations and visitor processes.
• Lead customer onboarding with personalized welcome packs.
• Plan and execute engaging community events.
• Build strong relationships with members and respond proactively to their needs.
• Ensure impeccable presentation of common areas and meeting spaces.
• Manage meeting room bookings and setup.
• Oversee mail handling and package management.
• Maintain kitchen facilities and manage office supply inventory.
• Support operational functions aligned with business objectives.
• Collaborate on community programming to drive engagement.

Requirements

• Customer-centric mindset with exceptional service skills.
• Proactive and detail-oriented approach.
• Excellent communication and relationship-building abilities.
• Creative problem-solver.
• Ability to work autonomously and prioritize effectively.
• Intermediate skills in MS Office applications.
• Experience managing supplier/vendor relationships.
• Previous experience in a similar customer-facing role.
• Strong networking capabilities.
• Results-driven approach with flexibility to adapt.

Benefits

• Inclusive and entrepreneurial culture.
• Opportunities for personal and professional growth.
• Supportive environment for diverse backgrounds.
• Commitment to equal opportunity.
• Recognition of skills from military service.