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Community Manager - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$55,000 - $65,000/year

Overview

The Community Manager at Vital Farms will connect with consumers across various communication channels, engaging authentically while promoting the brand and its values. The role involves responding to inquiries, identifying community trends, and building trust with consumers.

In Short

  • Engage with consumers across email, social media, and phone.
  • Identify trends in community conversations.
  • Provide insights to improve consumer experience.
  • Collaborate with the content team for new content ideas.
  • Build a trusted brand through community interaction.
  • Advocate for Vital Farms' values in sustainable agriculture.

Requirements

  • Bachelor’s Degree in Marketing or Communications preferred.
  • 1-2 years experience in customer service or community management.
  • Passion for ethically-sourced food.
  • Willingness to work unconventional hours (Sunday-Thursday).
  • Ability to travel 10-15% for company events.
  • Excellent organizational and interpersonal skills.

Benefits

  • Remote work environment with passionate colleagues.
  • Competitive pay and benefits (Medical, Dental, Vision).
  • Generous 401(k) contributions from Day 1.
  • Annual bonus and equity grants.
  • Free products and discounts for friends and family.
  • Professional development opportunities.
Vital Farms logo

Vital Farms

Vital Farms is a Certified B Corporation that specializes in ethically produced foods, primarily known for being the leading U.S. brand of pasture-raised eggs. Founded in 2007 in Austin, Texas, the company collaborates with 350 family farms to provide a range of products, including shell eggs, butter, hard-boiled eggs, and liquid whole eggs, available in over 24,000 stores nationwide. Vital Farms is committed to humane treatment of farm animals and sustainable farming practices, prioritizing the long-term benefits of all stakeholders, including farmers, consumers, communities, and the environment. The company aims to improve the lives of people, animals, and the planet through its food offerings.

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