Strategy & Operations Associate, Transcription - Remote

Overview

We are seeking a dynamic and versatile individual to join our Depositions Team, Transcription Ops team, responsible for fostering a vibrant community of third-party contract transcriptionists and overseeing day-to-day operations.

In Short

• Oversee onboarding and engagement for gig contract transcriptionists.
• Lead recruitment process for new transcriptionists.
• Manage communications regarding transcription expectations and deadlines.
• Analyze trends in client orders to forecast demand.
• Develop and nurture the Transcription community.
• Create onboarding and community engagement strategies.
• Work in a fast-paced, operationally-intensive environment.
• Build relationships and mentor diverse individuals.
• Utilize analytical skills, preferably with SQL and Excel.
• Adapt to change and solve problems creatively.

Requirements

• 2-5 years of experience in a fast-growth company.
• Outstanding communication skills.
• Strong organizational skills.
• Experience in data analysis.
• Interest in the legal/ legal-tech industry.
• Experience with independent contractors is a plus.

Benefits

• Opportunity to work in a leading technology company.
• Dynamic and supportive team environment.
• Engagement with a diverse group of professionals.
• Growth opportunities within the company.
• Contribute to a meaningful mission in the legal field.