IT Engineer - Remote

Overview

As a member of the IT Engineering team at Figma, you will play a meaningful role in managing and securing our modern, cloud-first IT environment. Your work will directly contribute to the productivity and security of all Figma employees.

In Short

• Configure, manage, and troubleshoot Jamf Pro for macOS and mobile devices.
• Deploy system configurations via code, using tools such as GitHub and Terraform.
• Develop and implement endpoint security policies and procedures.
• Proactively identify and resolve potential endpoint issues.
• Assist with ongoing management of the Okta Identity and Access Management platform.
• Design and maintain integrations using tools like Okta Workflows.
• Work with diverse teams to ensure compliance with company policies.
• Document supported applications and processes.
• Stay current on SaaS Platforms under the IT Engineering umbrella.

Requirements

• 3+ years of experience in macOS endpoint management, Jamf Pro preferred.
• Experience with GitOps / configuration as code / Terraform.
• Knowledge of device trust and zero trust security models.
• Experience with macOS security features.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and as part of a team.

Benefits

• Equity options for employees.
• Competitive health, dental, and vision benefits.
• Retirement plan with company contribution.
• Generous PTO and company recharge days.
• Learning and development stipend.
• Work from home stipend.
• Cell phone reimbursement.
• Annual bonus plan for eligible roles.