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IT Engineer - Remote

Posted 8 weeks ago
Peddle logo

Peddle

DevOps / Sysadmin
Full Time
Austin, TX, USA

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Overview

We’re looking for a talented IT Engineer with an “automation first” mindset to help provide end-to-end support to our users while assisting in bringing technical innovation and process improvement to all areas of our technology. This is primarily a remote position, allowing for flexibility in your work environment. However, candidates should be prepared to provide in-office support as needed.

In Short

  • Creating an amazing support experience for each of our users
  • Identity and Access Management - Performing onboarding, offboarding, title changes, permissions audits
  • Automation of any and all repetitive tasks
  • Building clear and concise technical documentation

Requirements

  • A proactive approach to seeking out and solving problems
  • A scrupulous, yet adaptable mindset
  • An openness to giving and receiving feedback on a real-time basis
  • 2+ years of general Information Technology experience
  • 1+ years of experience in the onboarding, offboarding, and title management process
  • Experience administering GSuite / Google Workspace and Okta
  • Demonstrable experience in troubleshooting MacOS and Windows 10 issues
  • Demonstrable experience in the administration of one or more of the following: Salesforce, the Atlassian Suite (Jira, Confluence, Trello), AWS, Tray.io, and Airtable
  • Candidates must reside in Austin or nearby areas and be available for on-site support as needed

Benefits

  • Access to robust health, vision, dental, and life insurance plans
  • Employer matching 401(k) plan
  • Profit-sharing plan
  • Generous PTO (Paid Time Off)
  • Tuition reimbursement
  • Donation matching program
  • Paid maternity/paternity leave
  • Remote work opportunities
  • Fitness Reimbursement program
  • Company paid weekly lunches
  • Student loan assistance
  • Employee recognition programs

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