IT Engineer - Remote

Overview

As Sidecar Health's IT Engineer, you will enhance IT and InfoSec Operations while improving user experience through effective infrastructure implementation. You’ll provide user-facing support, create documentation, and resolve technical issues.

In Short

• Manage user systems such as Microsoft Azure, Jamf, Intune, Jira, and Confluence
• Identify and implement improvements to IT tools and processes
• Provide technical support and resolve issues through efficient ticket handling
• Partner with IT leadership to prioritize and distribute support requests effectively
• Lead and contribute to operations and infrastructure projects
• Refine, manage, and document IAM processes
• Optimize MDM systems through automation and monitoring
• Support security reviews and compliance initiatives
• Participate in on-call rotations for IT/InfoSec incident response
• Assist with evaluating and configuring VDI solutions

Requirements

• 3+ years of experience in an IT role
• Proficiency in managing multi-platform environments and SaaS tools
• Strong analytical skills
• Excellent verbal and written communication
• Adaptability to manage multiple priorities
• An Information Security mindset
• Basic understanding of network security principles
• Eagerness to learn new skills
• Prior experience with Azure and Jamf is essential
• Bachelor’s degree required

Benefits

• Competitive salary, bonus opportunity, and equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays
• Opportunity to make an impact at a rapidly growing mission-driven company