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IT Engineer - Remote

Posted 6 weeks ago

Overview

As Sidecar Health's IT Engineer, you will enhance IT and InfoSec Operations while improving user experience through effective infrastructure implementation. You’ll provide user-facing support, create documentation, and resolve technical issues.

In Short

  • Manage user systems such as Microsoft Azure, Jamf, Intune, Jira, and Confluence
  • Identify and implement improvements to IT tools and processes
  • Provide technical support and resolve issues through efficient ticket handling
  • Partner with IT leadership to prioritize and distribute support requests effectively
  • Lead and contribute to operations and infrastructure projects
  • Refine, manage, and document IAM processes
  • Optimize MDM systems through automation and monitoring
  • Support security reviews and compliance initiatives
  • Participate in on-call rotations for IT/InfoSec incident response
  • Assist with evaluating and configuring VDI solutions

Requirements

  • 3+ years of experience in an IT role
  • Proficiency in managing multi-platform environments and SaaS tools
  • Strong analytical skills
  • Excellent verbal and written communication
  • Adaptability to manage multiple priorities
  • An Information Security mindset
  • Basic understanding of network security principles
  • Eagerness to learn new skills
  • Prior experience with Azure and Jamf is essential
  • Bachelor’s degree required

Benefits

  • Competitive salary, bonus opportunity, and equity package
  • Comprehensive Medical, Dental, and Vision benefits
  • A 401k retirement plan
  • Paid vacation and company holidays
  • Opportunity to make an impact at a rapidly growing mission-driven company

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